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How i44 Handles Your Personal Information

Your privacy is part of how we run this platform. When you create an account, deposit via bKash, Nagad, or Rocket, or contact our support team, we collect only what we need to keep your account working and your transactions secure.

Account data protectedLocal wallet privacySecure data storageYour rights, clearly stated
i44 How i44 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you want to access, correct, or delete the personal data we hold, our support team handles these requests directly. You can reach us through live chat on the site, by email, or through the in-app help section. We aim to respond to data requests within a reasonable timeframe. Your request should include your registered account details so we can verify your identity before making any changes.

Live Chat Start a chat from the site or app to raise a data request. Our team will verify your account and confirm next steps.
Email Support Send your data access or deletion request by email. Include your registered contact details for faster verification.
In-App Help Use the help section inside your account to submit a privacy query. Responses go to your registered contact address.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply standard encryption to data in transit and at rest. Account passwords are hashed and never stored in plain text. Session tokens expire after inactivity to reduce unauthorised access risk. We review data retention periods periodically and remove records that are no longer needed for operational or legal purposes.

Encryption in Transit

All data exchanged between your device and our servers — including bKash and Nagad payment flows — travels over encrypted connections.

Account Security

Your login credentials are stored using one-way hashing. We never store your mobile wallet PIN or bank details in recoverable form.

Retention Policy

We keep your account and transaction data only as long as needed. When your account is closed, we follow a defined deletion schedule.

Data Request Process

Submit a request via live chat or email. We verify your identity, confirm what data we hold, and action corrections or deletions promptly.

Common Questions About Your Privacy

Straight answers to what Bangladesh account holders ask most about how their data is handled on i44.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log device and session data to secure your account.

We do not sell your data. We share only what is necessary with payment processors like bKash and Nagad to complete your transactions, and with service providers under confidentiality agreements.

Contact our support team via live chat or email with your registered account details. We will verify your identity and provide the data we hold on your account.

Yes. Submit a deletion request through live chat or email. We will confirm what can be removed immediately and what must be retained for legal or operational reasons.

Transaction records tied to bKash, Nagad, and Rocket payments are kept for the period required by our operational obligations. We review and remove records that are no longer needed.

We use cookies to manage your session and remember your preferences on the site. You can adjust cookie settings in your browser, though some features may not work without session cookies.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.